Free download and read ebooks online People Skills by Robert Bolton full book PDF ePUB Audiobook. Download a free ebooks and kindle audiobook People Skills with ISBN id 9780671622480 full page with book summary. Robert Bolton book PDF ePUB of People Skills published by Touchstone in 1986-06-06. People Skills released with category Psychology with total 324 pages.
People Skills by Robert Bolton free pdf book
Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution. A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these “roadblocks” damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you: · How to get your needs met using simple assertion techniques · How body language often speaks louder than words · How to use silence as a valuable communication tool · How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
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“A friend is someone who knows all about you and still loves you.” ― Elbert Hubbard
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